TanStore - Tan Store is a fraud

Mount Laurel, New Jersey 0 comments
Not resolved

I placed an order with The Tan Store in June and have yet to receive my order or money back.I sent an email every day from 10 days after I placed the order until today.

I can't even find a phone number to call and don't even know what state they are based out of. I tried to file a complaint with the local Attorney Generals Office but has done no good at this point.

If anyone has any phone numbers or can provide some light on how to get the product or money returned I would greatly appreciate the help.

Review about: Indoor Tanning Products.

TanStore - The tan store is a ***

Reston, Virginia 3 comments

i had placed an order for tanning lotion and it has been over 3 months and still no order and no money. I had also called and emailed so many time now. so take our advice don't order anything for the tan store they will take your money and will not give you your order.I would like to get a hold of someone in this company because this is not fair to the hard working people. I would like to hear from other people that has had problems with this company. email me at bkhnnh@aol.com.

Barbara Baker

Review about: Australian Gold Hot.



tanstore.com and tanningstore.com seem to be the same site, not sure if they are fraud or not. They seem to be trying to compete with thetannningstore.com which has always been great for me. I got almost got them confused and glad I did not order from tanstore.com


I am seeing bad comments too and wondered if this is about www.tanningstore.com or if it is a different company...


I wanting to buy numerous items from the tanning store. I notice there are lots of negative comments regarding tan store. I'm wondering if they are talking about the same place.


TanStore - Will not answer emails and won't ship product we purchased

Richardson, Texas 0 comments

Still waiting on tanning lotion we ordered more that 2 weeks ago. No one will answer the emails we have sent either. We too received an email stating when our product would be shipped as well as a shipping #. We have tried to contact the co. and there are No phone numbers listed.

I would never order from this co. again. I will definitely file a complaint with this co. How can this company continue to advertise on ebay with so many complaints? They had no problem taking our credit card # and charging us but can't do the right thing by sending our products.

McKinney, Tx.

McKinney, Tx.

Review about: Australian Gold Hot.

TanStore - I order $185.95 and never received product. This is a scam.

Reston, Virginia 0 comments

tanstore@ yahoo.com does not deliver.My scharge card has been charged and I received nothing.

I've e-mailed to see what happened and no response. Rip off - please do not order or expect to be disappointed.

I ordered several tanning lotions, name brand products a total of 5 and have not received. A shipping number has been provided but no ship date. Priority mail was selected and orders shiped in 5 - 7 days.

I ordered on June 27 and still do not have a reply or product and no number. This is bad business and what makes people skeptical to do business via the internet. If you have had the same experience what did you do to get the product or money returned.

This is very bad and I hope this will prevent others from getting ripped off.

The tanstore

Dallas, Texas 4 comments
Not resolved

I also placed an order with the tanstore@yahoo.com back on June 5th for one simple bottle of tanning lotion.Its does state that it can take up to 2 weeks for orders to be shipped but in rare cases.

Also that you will recieve an email with a tracking number. It is now July the 7th and still no lotion and no return email. I have sent probably 50 emails over the last month with no responses. There is no contact number for them either and I have looked all over the internet for one.

I don't know what to do at this point except NEVER USE THE TANSTORE! I have ordered from other online tan stores and never had this kind of service. Absolutly ridiculous that a company can't manage to send one bottle of lotion in a timely manner. Even a response would be nice at this point.

Not to mention they had no problem charging it to my card the very next day after I ordered it!

Review about: Australian Gold Hot.



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Thank :p Dita.


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I have experienced the exact same thing.I did get my bank to refund my money, but first had to supply them proof of due diligence in trying to resolve myself with certified letter.

I finally filed a claim with the BBB and the Fair Trade Commission and would encourage all other victime of The Tan Store to do the same. There are even more of us out there - see iripoff.com/1203/the_tan_store.html for more complaints.

BEWARE: I believe that this company has set up new stores in both Yahoo and Amazon, so check the Contact us sections for similarities before you buy!Good Luck Everyone!

West Kelowna, British Columbia, Canada #23446

I too placed an order on June 9th spent almost $50 and they had no problem taking the money from my debit card and here it is July 21 and I have not gotten an email other than an automated response about the flooding and closed for the holiday. I have sent an email to them everyday..I feel we should at least be reimbursed or have our orders filled. An email as to the status would be nice.

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Kansas City, Missouri 0 comments

I also ordered a large shipment from the tan store with pretty much the same results.After a lot of angry e-mails my order arrived minus some stickers I still have not been able to get n-e-1 to respond.

I would warn all people to reserch before ordering and not from these scammers. I still don't have my stickers but I will find a decent company- Tanstore is a huge rip off. I even tried calling the phone number that was provided on my credit card and of course no one even called back. Plus they don't answer their e-mails either.

I've sent six e-mails with no reply.

Review about: Peace Sign Stickers.

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